*,*::before,*::after{box-sizing:border-box}
html{scroll-behavior:smooth;text-size-adjust:100%;-webkit-text-size-adjust:100%}
body{margin:0;min-width:320px}
img,svg{display:block;max-width:100%}
button,input,select,textarea{font:inherit}
a{color:inherit}
:focus-visible{outline:3px solid var(--focus,#ff5c44);outline-offset:4px}
.skip-link{position:fixed;z-index:9999;left:1rem;top:1rem;transform:translateY(-180%);padding:.75rem 1rem;background:#fff;color:#000;border:2px solid currentColor}
.skip-link:focus{transform:none}
.sr-only{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}
@media(max-width:31rem){.home-page main{overflow-x:clip}.home-page main h2{font-size:clamp(2.3rem,10.5vw,2.65rem)}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,*::before,*::after{animation-duration:.001ms!important;animation-iteration-count:1!important;transition-duration:.001ms!important;scroll-behavior:auto!important}}


:root{--kr-paper:#f7f0df;--kr-ink:#17223b;--kr-orange:#ff6138;--kr-blue:#2467e8;--kr-yellow:#f3cc38;--focus:#2467e8}.kaizen-review{background:var(--kr-paper);color:var(--kr-ink);font-family:system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;line-height:1.55;overflow-x:hidden}.kr-header{display:grid;grid-template-columns:1fr auto;align-items:center;padding:.8rem 1rem;border-bottom:3px solid var(--kr-ink)}.kr-logo{display:flex;align-items:center;gap:.5rem;text-decoration:none}.kr-logo b{display:grid;place-items:center;background:var(--kr-orange);color:white;width:2.6rem;aspect-ratio:1;border-radius:50%;font:900 1.5rem/1 system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif}.kr-logo span{font:900 .72rem/.9 'Arial Narrow', 'Roboto Condensed', 'Helvetica Neue', sans-serif}.kr-header nav{display:none}.kr-header>p{margin:0;font:700 .52rem/1.3 ui-monospace, 'Cascadia Code', 'SFMono-Regular', Consolas, monospace;letter-spacing:.08em}
.kr-hero{min-height:86svh;padding:4rem 1rem 2rem;display:flex;flex-direction:column;justify-content:center}.kr-label{font:800 .61rem/1 ui-monospace, 'Cascadia Code', 'SFMono-Regular', Consolas, monospace;letter-spacing:.14em;color:var(--kr-blue)}.kr-hero h1,.kr-desk h2,.kr-method h2,.kr-questions>h2{font:900 clamp(3rem,14vw,7rem)/.9 system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;letter-spacing:-.07em;margin:.3em 0}.kr-hero h1 em{font-family:Iowan Old Style, 'Palatino Linotype', Palatino, Georgia, serif;font-weight:400;color:var(--kr-orange)}.kr-hero>div>p:not(.kr-label){max-width:42rem}.kr-hero a{display:inline-block;margin-top:1rem;background:var(--kr-ink);color:white;padding:.9rem 1rem;text-decoration:none;font-weight:850}.kr-scale{margin-top:4rem;display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:.7rem;font:900 2rem/1 system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif}.kr-scale>i{height:1rem;background:linear-gradient(90deg,var(--kr-blue),var(--kr-yellow),var(--kr-orange));position:relative}.kr-scale>i b{position:absolute;left:50%;top:50%;width:2rem;height:2rem;border:4px solid var(--kr-ink);background:var(--kr-paper);border-radius:50%;transform:translate(-50%,-50%)}.kr-scale p{grid-column:1/-1;text-align:center;margin:0;font:800 .58rem/1 ui-monospace, 'Cascadia Code', 'SFMono-Regular', Consolas, monospace;letter-spacing:.2em}
.kr-desk{padding:6rem 1rem;background:var(--kr-ink);color:white}.kr-desk-head>p:not(.kr-label){color:#c9d0df;max-width:42rem}.kr-tool{margin-top:2rem;background:var(--kr-paper);color:var(--kr-ink);padding:1rem;border:3px solid white;box-shadow:10px 10px 0 var(--kr-orange)}.kr-options{display:flex;justify-content:space-between;font:900 .68rem/1 ui-monospace, 'Cascadia Code', 'SFMono-Regular', Consolas, monospace;color:var(--kr-blue);padding:.5rem 0}.kr-factor{padding:1.2rem 0;border-top:1px solid #17223b55}.kr-factor>label:first-child{display:block;font-weight:850}.kr-factor input{width:100%;accent-color:var(--kr-orange);margin:1rem 0}.kr-weight{display:flex;justify-content:space-between;align-items:center;font:700 .66rem/1 ui-monospace, 'Cascadia Code', 'SFMono-Regular', Consolas, monospace;text-transform:uppercase}.kr-weight select{border:1px solid var(--kr-ink);background:white;padding:.45rem}.kr-result{margin-top:1rem;background:white;border:2px solid var(--kr-ink);padding:1rem}.kr-result p{font:800 .56rem/1 ui-monospace, 'Cascadia Code', 'SFMono-Regular', Consolas, monospace;letter-spacing:.14em;color:var(--kr-blue)}.kr-result strong{display:block;font-size:1.7rem}.kr-result span{display:block;min-height:2.8rem;font-size:.86rem;margin:.45rem 0}.kr-result i{display:block;height:.8rem;background:#d8d6ce}.kr-result i b{display:block;width:50%;height:100%;background:var(--kr-yellow);transition:width .25s ease,background .25s ease}.kr-tool>button{margin-top:1rem;border:0;background:var(--kr-ink);color:white;padding:.7rem .9rem;font-weight:800;cursor:pointer}
.kr-method{padding:6rem 1rem}.kr-method ol{list-style:none;margin:2rem 0 0;padding:0}.kr-method li{border-top:2px solid var(--kr-ink);padding:1.5rem 0}.kr-method li span{font:800 .6rem/1 ui-monospace, 'Cascadia Code', 'SFMono-Regular', Consolas, monospace;color:var(--kr-orange)}.kr-method h3{font-size:1.5rem;margin:.5rem 0}.kr-method li p{max-width:36rem}.kr-questions{padding:6rem 1rem;background:var(--kr-yellow)}.kr-questions details{border-top:2px solid var(--kr-ink);padding:1rem 0}.kr-questions details:last-child{border-bottom:2px solid var(--kr-ink)}.kr-questions summary{font-weight:900;cursor:pointer}.kr-questions p{max-width:47rem}.kr-footer{display:grid;gap:1rem;padding:2.5rem 1rem}.kr-footer nav{display:flex;gap:1rem;font-size:.74rem}.kr-footer small{font:700 .62rem/1.4 ui-monospace, 'Cascadia Code', 'SFMono-Regular', Consolas, monospace;color:var(--kr-blue)}
@media(min-width:52rem){.kr-header{grid-template-columns:1fr auto 1fr;padding:1rem 3vw}.kr-header nav{display:flex;gap:1.1rem;font-size:.7rem;font-weight:800}.kr-header nav a{text-decoration:none}.kr-header>p{text-align:right}.kr-hero{padding:6rem 7vw;display:grid;grid-template-columns:1.3fr .7fr;align-items:center;gap:5vw}.kr-scale{margin:0}.kr-desk{padding:8rem 7vw;display:grid;grid-template-columns:.7fr 1.3fr;gap:5vw}.kr-tool{margin:0}.kr-method{padding:8rem 7vw}.kr-method ol{display:grid;grid-template-columns:repeat(4,1fr)}.kr-method li{padding:1.5rem;border-right:2px solid var(--kr-ink)}.kr-questions{padding:8rem 12vw}.kr-footer{grid-template-columns:1fr auto;align-items:end;padding:3rem 3vw}.kr-footer small{grid-column:1/-1}}


.support-page{--ink:#17223b;--paper:#f7f0df;--accent:#ff6138;--focus:#2467e8;background:var(--paper);color:var(--ink);font-family:system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;line-height:1.65}
.support-header{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:1rem max(1rem,calc((100vw - 72rem)/2));border-bottom:1px solid color-mix(in srgb,var(--ink) 20%,transparent)}
.support-brand{font-family:system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;font-weight:800;text-decoration:none;letter-spacing:-.03em;font-size:1.2rem}
.utility-nav{display:flex;gap:.8rem;flex-wrap:wrap;font-size:.78rem;text-transform:uppercase;letter-spacing:.09em}
.utility-nav a{text-decoration:none}.utility-nav a:hover{text-decoration:underline}
.support-main{width:min(100% - 2rem,48rem);margin:0 auto;padding:clamp(4rem,12vw,9rem) 0}
.support-main h1{font:700 clamp(2.6rem,10vw,6.5rem)/.95 system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;letter-spacing:-.055em;margin:.3em 0 .5em;max-width:12ch}
.support-main h2{font:700 clamp(1.35rem,4vw,2rem)/1.1 system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;margin:2.2em 0 .45em}
.support-main p{max-width:68ch}
.support-kicker{text-transform:uppercase;letter-spacing:.16em;font-size:.74rem;font-weight:800;color:var(--accent)}
.support-email{display:inline-block;margin:1.4rem 0;padding:.9rem 1.1rem;border:2px solid currentColor;font-weight:800;text-decoration:none;word-break:break-word}
.support-email:hover,.support-back:hover{background:var(--ink);color:var(--paper)}
.support-note{font-size:.86rem;opacity:.76}
.support-back{display:inline-block;margin-top:2rem;padding:.65rem .8rem;border:1px solid currentColor;text-decoration:none;font-weight:700}
.support-footer{padding:2rem max(1rem,calc((100vw - 72rem)/2));border-top:1px solid color-mix(in srgb,var(--ink) 20%,transparent);font-size:.8rem;letter-spacing:.08em}
@media(max-width:42rem){.support-header{align-items:flex-start;flex-direction:column}.utility-nav{gap:.65rem}.support-main{padding-top:3.5rem}}